Effective Date: 30 Mar 2025
At Nanohawk, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our websites, mobile applications, web apps, and online services (collectively, the “Services”).
This Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant U.S. and Texas privacy laws.
1. Who We Are
This Privacy Policy applies to Swamp Ventures LLC, dba Nanohawk, based in Houston, Texas, United States of America, the data controller responsible for your personal information under this policy.
If you have any questions or requests regarding your data, you can contact us at:
📧 [email protected]
2. Information We Collect
We collect the following types of personal information when you use our Services:
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Contact details: Name, email address, phone number, shipping/billing address
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Account data: Username, password, profile info
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Purchase details: Order history, payment method (processed by third parties)
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Technical data: IP address, browser type, device ID, OS, referral URLs
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Usage data: How you interact with our apps or websites
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Location data: If enabled, some mobile apps may collect device location
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Cookies and tracking: Used to enhance functionality and performance
We do not collect sensitive personal data such as health information, government identification numbers, or biometric data.
3. How We Use Your Information
We use your information for the following purposes:
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To fulfill purchases and provide services
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To communicate with you about orders, updates, or support
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To improve our products, services, and customer experience
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To send marketing communications (with your consent)
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To comply with legal obligations and prevent fraud
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To serve relevant ads where applicable
4. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
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Consent (for marketing, tracking, etc.)
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Contractual necessity (e.g., order fulfillment)
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Legal obligations (e.g., tax or regulatory requirements)
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Legitimate interests (e.g., service improvement, fraud prevention)
5. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
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Recognize you on return visits
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Measure usage and performance
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Enable core site and app features
You can manage cookie preferences in your browser or device settings. For more information, please see our [Cookie Policy].
6. Third-Party Services
We share data with trusted partners who help us run our business, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping providers (e.g., USPS, UPS )
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Analytics providers (e.g., Google Analytics, Firebase)
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Advertising platforms (e.g., Google AdMob, Google AdSense)
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Email marketing tools (e.g., Brevo, SendGrid)
These partners process your data on our behalf and are contractually obligated to make commercially reasonable efforts to safeguard your information in accordance with applicable laws.
We minimize the collection and retention of personal data to only what is necessary for business operations, legal compliance, and customer support. We do not share or sell customer data, purchase history, or activity data with third parties except to the extent necessary to process orders or if required by a court order, subpoena, or government request.
7. Data Retention
We retain your personal data only as long as reasonably necessary to fulfill the purposes outlined in this policy, including for internal business needs, dispute resolution, legal compliance, or tax and audit purposes.
8. Your Rights
Under GDPR and applicable U.S. laws, you have the right to:
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Access the personal data we hold about you
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Correct or update inaccurate information
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Request deletion (“Right to be Forgotten”)
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Object to or restrict certain processing
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Withdraw consent at any time
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File a complaint with a data protection authority
To exercise these rights, please email us at [email protected].
9. Children’s Privacy
We do not knowingly collect data from children. If we become aware that a child has provided us with personal information in violation of applicable laws, we will use commercially reasonable efforts to delete such information from our records.
10. International Data Transfers
Your data may be stored or processed on servers located in the United States or other countries where our hosting providers (currently SiteGround, CloudFlare and AWS) or third-party partners operate. These countries may have data protection laws different from your jurisdiction. We implement appropriate safeguards, including Standard Contractual Clauses, to protect your information. We make commercially reasonable efforts your data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.
11. Security
We implement commercially reasonable and industry-standard security measures to help protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy occasionally. The “Effective Date” above reflects the latest version. Significant changes will be posted on our website or in-app.
13. Contact Us
If you have any questions, concerns, or privacy requests, please contact:
📧 [email protected]
NanoHawk
5103 Laurel Creek Way
Houston, TX 77017
United States of America
14. Marketplace Sales (eBay, Amazon, etc.)
If you purchase products from us on third-party platforms such as eBay or Amazon, your personal data is collected and processed primarily by those platforms under their respective privacy policies. We only receive limited information necessary to fulfill your order (such as your name, address, and purchased item details). We do not use this information for any other purpose unless required by law.
